Candy AI terms, policies and reporting contacts
Different questions need different actions. Use the privacy information for personal data, the removal process for a likeness concern and subscription settings for renewal.
In this article
Service operator
EverAI Limited is the company behind the service, registered in Malta under C107181. Its registered address is 56 Central Business Centre, Triq Is-Soll, Santa Venera SVR 1833, Malta.
Which subject matches your request?
| Subject | Information to review |
|---|---|
| Service use | Adult eligibility, accounts, fictional exchanges and purchases. |
| Personal information | Processing purposes and applicable rights requests. |
| Cookies | Browser storage, measurement and device controls. |
| Content removal | An identifiable likeness or item requiring review. |
| Complaints | A service, purchase or content concern. |
| Underage access | Eligibility and reports involving a minor. |
Send only the relevant information
Use support@candymail.ai with the account or item reference and the action you want reviewed. A receipt identifies a payment; a content address identifies an item. Neither requires a password or full card details.
Common questions
Where can I ask about my personal information on Candy AI?
Review the privacy information, then send the specific data request through support. Account deletion is a related but separate control in the account settings.
Will submitting a legal or service complaint stop renewal?
No. A review request and cancellation are different actions. Use the subscribed account's renewal controls if you also want future billing stopped.